Wednesday, April 30, 2014

How to Misdirect a People Strategy! Part A

Your Corporate Strategy:  It Just Doesn’t Matter?      Part 27a

A high level of awareness, insight, wisdom and commitment has to be cultivated, rewarded and achieved in order to successfully develop and implement a positive employment culture or change. Chances are it will not succeed from the bottom or middle up.  It will not succeed if it is only the mission of People Services and Talent Development.   It must be committed to and take place organization wide, from the very top down to everyone and everywhere within the organization.

While developing a positive employment culture a significant financial pay back is gained by knowing where you are, what you can change and changes to track.  As you begin to end the endless churn of employee turnover and training, you will be able to free internal funds while positively adding to your top line sales/revenues and, most importantly, your bottom line profits.
 
Warning!!!  Culture change for financial gain alone will result in a misdirected strategy; people will recognize this and the strategy will fail!  
Does anyone grade the employee’s reception and/or feeling regarding the constant tightening of production requirements, whether manufacturing or in office environment, of LEAN, SAP, Continuous Improvement and other metrics???  Or…is it,  Meet the Expectation or Else???

Many call centers, insurance help lines, billing departments, sales departments, claims departments, warranty departments and outsourced versions of the preceding
have become the modern day equivalent to a sweat shop….paying bottom dollar for ever increasing expectations and requirements to remain employed. This is just another example of “My way or the highway” management.

In a great recent article from the Guardian, Eric Lowitt , managing director of Nexus Global Advisors and author of The Collaboration Economy wrote on the nine tips for success…


In another LinkedIn post, “Frustrated By A Lack Of Collaboration? Fire Your CEO”. 
He also posted a video interview on LinkedIn with Tim Cook, Apple’s CEO:


Unfortunately, I’m just not certain how that translates to any but Boards of Directors.   How about you??? J

Next: How to Misdirect a People Strategy! Part B

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