Can the Gaps in the Employer - Employee Perception be closed?

Your Corporate Strategy:  It Just Doesn’t Matter?     Part 13

I am re-posting this as a way of re-setting the stage for the rest of "Strategy Doesn't Matter?". The next installment, "Train, but Train What", will follow next week.

A previously quoted Forbes talent retention article, by Mike Myatt, echoed a great number of past surveys and studies:

“When examining the talent at any organization look at the culture, not the rhetoric – look at the results, not the commentary about potential despite some of the delusional perspective in the corner office, when we interview their employees, here’s what they tell us:

·      More than 30% believe they’ll be working someplace else inside of 12 months. 

·      More than 40% don’t respect the person they report to.

·      More than 50% say they have different values than their employer.

·      More than 60% don’t feel their career goals are aligned with the plans their employers have for them.

·      More than 70% don’t feel appreciated or valued by their employer.

http://www.forbes.com/sites/mikemyatt/2012/12/13/10-reasons-your-top-talent-will-leave-you/

Mike Myatt also said,
“How can we resolve these gaps in perception?

·      Thorough communication and manager training!

·        Even the best intended HR programs (and strategy) fall flat without proper communication.

·        Often times our employees aren’t fully aware of all the organization is doing for them or how much the organization is spending on programs.

·         Moreover, all the communication in the world won’t offset a [poor and/or] poorly informed manager.

·         Managers need to be trained not only on understanding and evangelizing (advertising) the company message, but also on bringing concerns back to HR so employee issues can be addressed.”

The first step in forming a successful strategy is knowing, not assuming.  Investigate and gather the

facts. A strategy vision without implementation knowledge and communication is doomed. A

strategy anchored in knowledge, faithfully executed and communicated will become the new cultural

norm. 

What is your current norm?

Next:  Train, but train what?